Why more money and more staff isn't always the answer

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In episode 50 of Mission: Impact, Carol went solo to discuss:

• How more staff and funding are not always the answer
• The misconceptions many nonprofits have around growth
• Why growth does not necessarily get you out of overwork and overcommitment

Important Links and Resources:

• https://www.missionimpactpodcast.com/show-notes/an-invitation-to-do-less-with-carol-hamilton 
• https://www.thirdspacestudio.com/good-thinking-blog/what-if-you-did-less

​Click "Read More" for Transcript:

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Carol Hamilton: Welcome to Mission: Impact. Today, I'm celebrating my 50th podcast episode. I'm going solo. I'm going to discuss why more money and more staff isn't always the answer. Mission: Impact is the podcast for progressive nonprofit leaders who want to build a better world without becoming a martyr to the cause.
I'm Carol Hamilton, your podcast host and nonprofit strategic planning consultant. On this podcast, we explore how to make your organization more effective and more innovative. We dig into how to build an organizational culture where your work in the world is aligned with how you work together as staff, board members and volunteers, and all of this for the purpose of creating greater mission impact. 
 When I'm doing strategic planning, I often ask in my interviews and in focus groups, if you had three wishes for your organization and you could change anything that you want, what would you wish for? And frequently, I would say 90% of the people that I talked to say that they want more funding for more staff.  why isn't that always the answer? I think it comes down to the assumption that more money and more staff is always going to be less work. And when it often doesn't our culture really emphasizes growth. Capitalism depends on growth. If the economy is not growing, even if it's just staying steady, folks, fear a recession.  we have a proclivity to always want to grow. 
And certainly growing your organization, having more resources to meet the demand. Further your mission addresses the needs that you're addressing. All of those are certainly good things, and I'm not arguing against any of those. I'm not arguing against scaling your organization to meet the needs. What I'm saying is that people fall into a false fallacy where they equate more staff and more funding as a way to get out of overwhelm, overwork and overcome. With the idea that if we just had more staff, I would have people to delegate to, I would have less on my plate, but what I have found and what I have noticed in all my years of working in the nonprofit sector is that the reality is that nonprofit leaders are very ambitious. They have big dreams and goals. Most vision statements, mission statements are way beyond what that organization can actually deliver. And  growing is the only way to move towards that. As I said, the need is often greater than your current capacity. 
When you grow, when you add them more staff, when you get more funding, it's authentic. Take on new projects, new programs, new services, you try to serve more people. You have a serve, serve additional audiences. You broaden your policy agenda. The work grows with the capacity.  In the end you're still overloaded and overwhelmed. And running the organization actually becomes more complicated because you have more people and more things to keep track of.  more funding, if we just had more money, everything would be fine. We could hire more people and achieve our goals, but unfortunately, in the scenario above where it does not lighten the load at all. And oftentimes funding rarely covers the full cost of those new initiatives, restricted funding. Doesn't contribute to your overhead.  you're expected to find a match for your funding. And now you have more money to attract new reports, to write and new funders to please, as I said before, none of these are inherently bad goals. 
I'm not arguing against them being able to serve more people and turn fewer people away is important. Being able to provide them with more comprehensive services, being more ambitious in your policy or research agenda. Having more staff to focus on fundraising, marketing, operations, HR, financial systems, all the things that it takes to run an organization. All of these are good things, but the assumption, as I said that I often hear embedded, is that if I just have more staff just have more funding. When I get that, I will finally be able to relax. Whether it's as a board member, as an executive director, as a lead program person or the development director. The assumption is my to-do list will be shorter. I can finally take that long postponed vacation. I can feel less guilty about taking care of myself, but unfortunately that's only true if you choose not to grow the amount of work with the growth in staff and instead redistribute the work for the pieces of the work pie to be small. The pie has to say the same size and mostly what's embedded in more staff, more funding is certainly growth and therefore does not get you out of the overall. 
On episode 38. I explored a related question. What if you did less? If you haven't listened to that, I invite you to, and I also recommend Third studios, recent blog posts, headlines of “what if you did less,” that also looks at our current state of burnout and reflects on why just individual responses to the current state we're in is just not enough. I will post the link to that blog post in the show notes. 
Thank you for listening to this episode. I really appreciate the time you spend with me and with my guests. You can find a full transcript of the show as well as any links and resources that I mentioned in the show notes at missionimpactpodcast.com/shownotes. I want to thank Isabelle Strauss-Riggs for her support in editing and production, as well as April Koester of a 100 Ninjas for her production support. 
And if you enjoyed this episode, I really would love it. If you would share it with a colleague or friend, we appreciate your help in getting the word out; and the easiest way to do that is to go to pod.link.com/mission impact. Again, that's podlink, mission impact one word, and use that URL to share the show. Then your friend or colleague can listen to the show on whatever their favorite podcast player. Thanks again. I appreciate your time.