Not a matter of if but when…managing leadership transitions

​For the past 20 years, I have been reading about the impending leadership transition in the nonprofit sector as the baby boomers begin to retire. Work in this area has typically focused on a feared leadership gap. Economic realities have delayed this generational shift for years, with many leaders delaying their retirements. Yet it seems like this shift is finally here. At many of the clients I have worked with over the past couple years, the leader is planning to retire in the one-three years.

​Not just a generational shift

​Yet even without this large generational shift, organizations manage leadership transitions all the time. A June 2015 survey by the Bridgespan Group found that 43% of organizations had to fill a C-Suite position in the previous two years. During a webinar hosted by Nonprofit Quarterly in 2017, the speakers noted that research shows that nine percent of executives turnover every year.  Leaders may be leaving for a new role or a new organization, for retirement or because they were asked to leave, as well as other reasons.

​Staff are likely talking it

In working with leadership starting to think about moving on, I have struck by a fear they seem to have in common. When we talked, each emphasized – sometimes multiple times - not to mention anything to staff or board members. Though this is on their mind they are very anxious to not share this information with whom they work. I worked at one organization at which the leader was already over 70. Yet mentioning this at a meeting or talking about when they might retire – even when planning a celebratory event several year out – was strictly off the table. 

Certainly leaders want to manage this communication carefully, thoughtfully and on their own time line. Yet what they may not realize is that their staff is likely already talking about it. Conversations with each other likely include some speculating about the leader’s plans. So just because a leader has not made any formal announcement, don’t assume staff and board are not wondering about when it will happen and having sidebar conversations about this.

All types of transitions are challenging

​This fear about addressing the issue likely comes from a variety of sources. And transitions of all sorts are challenging. Some of the most helpful work in this area that describe the emotions that people  experience when going through a transition is by William Bridges. His book Managing Transitions describes three phases – the ending, the middle or neutral zone and new beginnings. 

In our action oriented culture most people want to jump from the ending to the new beginning and skip right over the in between and nebulous space of the neutral zone. Yet our lives don’t work like this. Going through a transition means experiencing that in between -- not quite here--not quite there-- space. Anthropologists call this a liminal space – the space in between. It’s the messiness of the emotions involved in the ‘in between’ that most of us would rather skip. The diagram below shows the typical emotions people experience as they move through a transition.

We are emotional beings

​In organizations, though we often pretend that people leave their emotional selves at the door and only enter with their expertise, skills and get it done capacity, we know from our own experience that this is not true. This is even more true during leadership transitions. Being willing to acknowledge that is it happening, or will be happening, acknowledge the emotions and then take positive action can make all the difference. In future posts, I will cover a number of aspects of managing leadership transitions including:

• What you need to do to successfully navigate a leadership transition
• When it makes sense to hire an interim 
• Getting prepared for a transition
  
• The search and setting up the new leaders for success
  
• Managing volunteer leader transitions

Facing a leadership transition and need help thinking about how to get started? Inquire about a complimentary coaching session.